1. DATA CONTROLLER

The owner and controller of the personal data collected on this website is:

• Company Name: ALLDIGITAL LLC

• Postal Address: 407 Lincoln Road, Suite 12N, Miami Beach, FL 33139, United States.

• Contact Email: info@alldigitales.com

2. DATA WE COLLECT AND ITS PURPOSE

In alldigitales.com We process the information provided to us by users for the following exclusive purposes:

• Order and purchase management: We collect your name, email address, and billing information to process your orders, promptly send you digital licenses and game instructions, and issue the corresponding receipts.

• Customer service and support: If you contact us through our chat tawk.to, Whether you contact us via Telegram or email, we will only use your contact information to resolve your questions or issues with game accounts.

• Improved web experience: We collect non-identifying analytical data (anonymized IP address, browser, pages visited) through cookies to ensure the proper technical functioning of the store and security against fraud.

3. LEGAL BASIS FOR PROCESSING

The legal basis that allows us to process your data depends on the action you take:

• Contract execution: We need your email address and purchase details in order to automatically deliver the digital game you purchased.

• Express consent: By contacting us via support chat, Telegram, or accepting the site's cookies, you are voluntarily authorizing the processing of your data for that purpose.

4. DATA RETENTION PERIOD

The personal data you provide will be kept only for as long as necessary to process your game purchase and ensure lifetime technical support for the licenses. Afterwards, it will be blocked for the periods legally required by international trade regulations to address any potential liabilities.

5. RECIPIENTS AND DATA TRANSFERS

ALLDIGITALES LLC does not sell, rent, or transfer your personal data to third parties under any circumstances. However, for the store to function automatically, we rely on technology service providers that strictly comply with security standards.

• Payment gateways: Your payment details are processed in a 100% encrypted and secure manner directly through platforms such as Stripe (or the active payment gateway on the website), without us ever having access to your credit cards.

• Support tools: The integrated technical support chat uses the platform tawk.to, which securely processes information to manage support conversations.

6. USER RIGHTS

Any user, regardless of their geographical location, has the right to control their personal data. You can exercise the following rights at any time by sending an email to info@alldigitales.com:

• Right to access to the personal data we have about you.

• Right to request the rectification of any incorrect data.

• Right to request the suppression (deletion) of your data when it is no longer needed for the purposes for which it was collected.

• Right to limitation or opposition of their treatment.

7. DATA SECURITY

We take the security of your information very seriously. alldigitales.com It has an encryption certificate SSL(you can see the padlock in the browser bar), which guarantees that all information traveling between your device and our website is fully encrypted and protected against third parties.